3 Steps to Take Yourself from Good to Great

In a good economy, you can do reasonably well with “good enough.” Good enough design, good enough marketing, good enough skills. When demand is high and dollars are sloshing around, there’s a market for Decent. Capable. Adequate. Acceptable. Unfortunately, we’re not in a good economy. We’re in a wretched economy. Industries all over the world are falling like bowling pins, and “good enough” professionals in all fields are scrambling. There’s always room at the top, the guru says smugly. Don’t you want to smack that guy sometimes? How are you supposed to get to the top? And how are you supposed to pay your bills until you figure that out? But believe it or not, there’s a map to the top. And you don’t have to have superhuman skills, talent, or even perseverance to get there. Take these three (ok, four) simple steps. No, they’re not easy, but they are simple. You can do them. And you must do them. Good enough isn’t good enough anymore. Find out what you’re better at than anyone in the world Now before you start hyperventilating, hear me out. You’re probably not going to be the greatest copywriter or greatest web designer or the greatest dry cleaner on the face of the planet. You’re going to be the greatest in your world. The greatest copywriter for Dallas high-end commercial real estate, or Orange County chiropractors, or for B2B direct marketing in Bangalore. You’re going to find a world small enough, and then work your tail off to make yourself the greatest Doer-of-the-Thing-You-Do in that world. Sometimes you create a world of one. I’m the world’s greatest practitioner of Sonia-style marketing. Brian’s the world’s greatest Copyblogger. (I nip at his heels to keep him honest, but he’s still the greatest.) Seth is the world’s foremost Seth. Being “the world’s greatest you” isn’t an excuse to slack off, though. It means that every day you show up and try to do your thing a little better than you did yesterday. Find a viable business model If what you’re best at is playing Mozart sonatas on air guitar, even if you’re quite amazing at it, you may struggle to find paying customers. If it’s a business, you’ve got to get paid. Sometimes there are multiple strong business models for what you do, and it’s a matter of picking the one that suits you best. Sometimes one strategy will stand out. And sometimes, what you do is a very enjoyable passion, but it doesn’t form the kernel of a business. A viable business model isn’t a matter of will power or can-do attitude. The customers are either there or they aren’t. If they aren’t, keep framing and reframing your ideas and strengths until you find a market of buyers. Then offer them something they want (not need) to buy . Find something that gives you juice Remember when I mentioned working your tail off? Running a great business, even a business of one, isn’t easy. You’re going to have to be stubborn. You’re going to have to get past hurdles that make you uncomfortable. You’re going to have to give some things up, especially when you’re getting started. You’re going to have to care. A lot. And you’ll never do that if your business bores you to tears. Understand — you don’t have to necessarily love real estate to be the best agent in your well-defined world. You might love negotiation, or you might love the type of clients you focus on, or you might love playing matchmaker between houses and buyers. But you’ve got to adore something about it. It’s got to give you juice. It’s got to make you stronger . Otherwise you’ll run out of gas before you can make it happen. Of course this comes from the book Good to Great The three steps above are from Jim Collins’ groundbreaking book — he calls this trio the “ hedgehog concept .” (Hence the cute if slightly creepy small mammal at the top of this post.) These three factors aren’t just for copywriters and web designers — they’re for multinational conglomerates and billion-dollar empires. And they’re for soccer teams and nonprofits and musicians. I’d heard great things about Jim Collins’ book for years, but I never read it. I looked at it this way: Every idiot CEO and Dilbert-worthy executive in the country has read Good to Great . And from what I’ve seen, most of them couldn’t effectively manage a hamburger stand, much less run a great company. But then I read Tony Hsieh’s Delivering Happiness , and darn it, Hsieh does run a great company, and he found Good to Great essential reading. If I can pick up a $14 book that made Tony Hsieh smarter about business, don’t you think I should? So I did. And it’s brilliant. But I can also see why it failed. The crucial fourth step Collins (or more accurately, his team of researchers) found another common element in great companies. It’s certainly the case with Hsieh. You’ve got to love the business more than you do your own ego. The leaders of Collins’ great companies were, without exception. personally humble and self-effacing, but they were fanatically passionate and driven to make their companies succeed. If you’re in it for the Breitling, the house in the Hamptons, the thrill of watching minions scurry to carry out your personal immense vision, then your endeavor (small or large) is in deep trouble. (If your CEO is in business for these things, start looking for a way out now. Luckily, mine isn’t). If you’re crazy in love with the market you serve, the product you create, and the good that you do in the world (even if that good is a bit frivolous … frivolity can be a beautiful thing), you’re on to something big. Don’t stop. That’s why Good to Great didn’t create a million great companies. Every executive in America read it and puffed up with pride. “Why, we’re in luck! Humble and self-effacing, that’s me to a tee!” Self-delusion is a powerful thing But you’re more honest than that. You have the potential to level with yourself, and to step up your game. Good to Great is probably a pipe dream for most big companies — the entrenched egos are too giant to shift. More important, they don’t really want to. But you can hone your hedgehog concept. You can refuse to let yourself off the hook. And you can get the hell over yourself and start getting obsessed about helping people. And when you do, you’re going to do some amazing things. How about you? What has your own “good to great” journey looked like? Let us know in the comments what you’ve found along your path. About the Author : Sonia Simone is CMO of Copyblogger Media and founder of Remarkable Communication . Share your brushes with greatness with her on twitter .

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Discover Your Strengths and Supercharge Your Business

Have you ever been kept awake until 2 in the morning having an imaginary conversation with one of your blog readers who thinks you’re great and left a long comment telling you so? Or spent hours obsessively trying to figure out how to do better work, spurred by a fan letter from a customer about the terrific job you did? Or is it maybe more likely that your late-night solo conversations and obsessive problem-solving go to the trolls , the complainers, and the folks who just plain can’t stand you? Don’t worry. If you give an undue amount of attention to negative comments and feedback, to the extent of almost ignoring the good stuff altogether, it doesn’t mean you’re neurotic. It means you’re exactly like the rest of us. Chip Heath and Dan Heath in their marvelous book Switch make this observation: Imagine a world in which you experienced a rush of gratitude every single time you flipped a light switch and the room lit up. Imagine a world in which after a husband forgot his wife’s birthday, she gave him a big kiss and said, “For thirteen of the last fourteen years you remembered my birthday! That’s wonderful!” This is not our world. But in times of change, it needs to be. Play to your strengths I’ve long been fascinated by the advice to those who tell us to focus on our strengths, not our weaknesses, in order to create breakthrough success. It’s so appealing. You mean I don’t have to learn to cold call, balance my checkbook, or know how my RSS feed works? Sign me up. But it seems like it might be contradicted by another idea that’s gained a lot of attention recently: there’s not really any such thing as talent. Researchers like Carol Dweck and brilliant nonfiction writers like Malcolm Gladwell tell us that what we call “talent” is really the result of a heck of a lot of hard work. What are strengths, anyway? Until recently, I never realized this was a trick question. I thought that your strengths were things you were good at, and your weaknesses were things you sucked at. But Marcus Buckingham, who’s made a career out of writing about strengths, put it this way: A strength is “an activity that makes you feel strong.” It is an activity where the doing of it invigorates you. Before you do it, you find yourself instinctively looking forward to it. While you are doing it you don’t struggle to concentrate, but instead you become so immersed that time speeds up and you lose yourself in the present moment. And after you are finished doing it, you feel authentic, connected to the best parts of who you really are. Your strengths are the activities that give you the juice to put your 10,000 hours in. They’re the work you love enough to become the best in the world at. I’ll give you an example I recently heard Yo-Yo Ma giving an interview about how he got started as a cellist. As it happens, Yo-Yo’s parents are both musicians, and had high musical expectations for their little son. So when Yo-Yo was three, they gave the boy a violin. And Yo-Yo hated it. Wouldn’t practice. Wouldn’t focus. Didn’t have any zest for it. His frustrated parents finally gave up in disgust. And then little Yo-Yo saw and heard something amazing, something that surprised and delighted him. Something that he knew was exactly what he wanted to play. It was a double bass — the violin’s really, really big brother. Now that was more like it. He and his parents split the size difference, and Ma began to study first the viola and then settled (at four years old) on the cello. By seven he was a recognized prodigy, performing for Eisenhower and JFK, and by eight he played on national television, conducted by Leonard Bernstein. To have become so skilled between the ages of four and seven, he must have put in untold hours of practice. But they were hours spent on something he adored. One thing that interests me about Ma is that he isn’t just a brilliant cellist. He isn’t just world-famous and in-demand and a name brand. He also seems to be a remarkably happy and kind human being. He loves working with children. He’s been married a long time to the same person. He radiates kindness and a certain goofy charm. He’s got a great sense of humor, referring to himself at times as an “itinerant musician.” And he’s known for boundless energy. If I’m going to be a nationally-famous virtuoso, that’s the kind I want to be. Build your business like Yo-Yo When you see someone busting her tail to build a business, writing tons of great content, reaching out to potential customers, speaking and podcasting and doing everything we’re supposed to do to build a terrific content-based marketing program , it’s easy to ask: How does anyone find the time to do all that? The truth is, it’s not a time management problem — it’s an energy management one. When you focus on your strengths, you do the work that gives you energy. You do the work that drives you, that makes you giggle, that keeps you up late because you’re just having too much fun to stop. When you’re starting out, you do everything. You build the blog site and write all the content and do the bookkeeping and answer the support emails. Some of those things build you up and some wear you down. Pay attention to which is which. As soon as you can (it could be today), find partners who are energized by the tasks that exhaust and deplete you. If you can’t find the right partner, outsource the aspects of your business that make you want to crawl back into bed. And put your time and attention on what the Heath brothers call the “bright spots” – on what’s really working today. Put your time on the work that gives you juice. Do more of what’s working well. Do more of what energizes and strengthens you. Do more of what your readers and customers adore. Do more of what you can do better than anyone on earth. I know it sounds too simple to be real. But it’s how every genuinely great business — of any size — is built. About the Author : Sonia Simone is Senior Editor of Copyblogger, CMO of Copyblogger Media, and founder of Remarkable Communication . Share your bright spots with her on twitter .

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