The Three Key Elements of Irresistible Email Subject Lines

Email is back. Despite repeated proclamations of its extinction, rumors of the death of email marketing have been greatly exaggerated — especially since email and social media are a powerful combination. You might not reach the average college freshman , but for slightly older types (you know, the ones with the money), email is still the way to go in many lucrative mainstream niches. You must first, of course, get your emails read. And it all starts with the subject line. Email subject lines are a form of headline . They perform the same function as a headline by attracting attention and getting your email content a chance to be read. So, headline fundamentals still apply. But the context is different, with the email space having its own funky little quirks that need to be accounted for. Here’s the good news — email also implies a special relationship with the reader; a relationship that will get more of your messages read, even with subject lines that wouldn’t work in other headline contexts. Let’s take a look back at headline fundamentals, the specifics that apply to subject lines, and the “secret sauce” that makes email your top conversion channel. 1. The Fundamentals: When you’re writing your next email subject line, run it through this checklist, based on the Four “U” Approach to headline writing : Useful : Is the promised message valuable to the reader? Ultra-specific : Does the reader know what’s being promised? Unique : Is the promised message compelling and remarkable? Urgent : Does the reader feel the need to read now? When you’re trying to get someone to take valuable time and invest it in your message, a subject line that properly incorporates all four of these elements can’t miss. And yet, execution in the email context can be tricky, so let’s drill down into subject-line specifics for greater clarity. 2. The Specifics: Beyond headline fundamentals, these are the things to specifically focus on with email subject lines: Identify yourself : Over time, the most compelling thing about an email message should be that it’s from you . Even before then, your recipient needs to know at a glance that you’re a trusted source. Either make it crystal clear by smart use of your “From” field, or start every subject line with the same identifier. For example, with our own Internet Marketing for Smart People newsletter , every subject line begins with [Smart People]. Useful and specific first : Of the four “U” fundamentals, focus on useful and ultra-specific, even if you have to ignore unique and urgent. There are plenty of others who work at unique and urgent with every subject line — we call them spammers. Don’t cross the line into subject lines that are perceived as garbage. But do throw in a bit of a tease. Urgent when it’s useful : When every email from you is urgent, none is. Use urgency when it’s actually useful, such as when there’s a real deadline or compelling reason to act now. If you’re running your email marketing based on value and great offers, people don’t want to miss out and need to know how much time they have. Rely on spam checking software : We all know that certain words trigger spam filters, but there’s a lot of confusion out there about which words are the problem. Is it okay to use the word “free” in a subject line? Actually, yes. All reputable email services provide spam checking software as part of the service or as an add-on. Craft your messages with compelling language, let the software do its job, and adjust when you have to. Shorter is better : Subject line real estate is valuable, so the more compact your subject line, the better. Don’t forget useful and ultra-specific, but try to compress the fundamentals into the most powerful promise possible. 3. The Secret Sauce: Getting someone to trust you with their email address is not easy. Twelve years ago when I started in email publishing, people would sign up for anything remotely interesting. No longer. But if you do gain that initial trust, and more importantly, confirm and grow it , you can write pretty lame subject lines and people will still read your emails. Just as with that ditzy friend from high school who nonetheless always has something interesting to say, trust and substance matter most. Don’t get me wrong, writing great subject lines combined with the more intimate relationship email represents is much more effective. And you have to get your initial messages read to establish the relationship in the first place. Regardless, your open rates will improve based on the quality of your subject line. But there’s something special in this jaded digital age about being invited into someone’s email inbox. You just have to over-deliver on the value to ensure you’re a treasured guest who gets invited back. The inbox can be a stressful place. How do you make it brighter? About the Author : Brian Clark is founder of Copyblogger and co-founder of the writer-friendly Scribe SEO software . Get more from Brian on Twitter . P.S. Have you checked out Internet Marketing for Smart People , the Copyblogger email newsletter? It features a free 20-step course that builds your business, so click here and subscribe today .

3c3b757d57button.gif The Three Key Elements of Irresistible Email Subject Lines

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The Three Key Elements of Irresistible Email Subject Lines

Landing Page Makeover Clinic #28: IntelligentEditing.com

This is another addition to our ongoing series of tutorials and case studies on landing pages that work. Daniel Heuman’s software helps writers, editors, translators, and proofreaders prepare error-free documents with greater ease and speed. He tried and abandoned PPC (pay-per-click) advertising, as he discovered the folks who clicked through weren’t his best prospects. (That’s a technique that almost certainly deserves some more thought and attention another time.) Daniel is now marketing directly to prospects via email and showing some success, but he feels more can be done. Let’s see what we can do. The Goal: Generate enough free-trial downloads to sell 3 licenses a day. The Problem: If folks are downloading a free-trial and not converting, it’s a product vs. value problem. If the problem is growing the numbers of prospects to take the free trial, that’s a traffic problem. If interested prospects are visiting the site or landing page and not engaging with the message, that’s a conversion problem. The Current Landing Page (homepage): http://intelligentediting.com Value: $90.00 Click image for larger view The Maven’s 10-Point Critique My personal take is that Daniel needs to generate enough traffic – via organic, SEM and social media channels – to grow his own mailing list to which he can continue marketing to his heart’s content. A stronger, more effective homepage would offer an overall boost to his ongoing marketing efforts. #1– Make your case in the first screen with a strong, provocative headline. Why would a professional writer or editor pay $90 for additional proofreading functionality? The rational reason: Cleaner, error-free documents. The emotional reason: To look better in the eyes of a boss/client/customers. Sloppy work reflects badly on the writer and the company represented. Clean work makes everyone feel good and confident. So while the current headline: “Proofread Faster, Proofread Better” is a clear statement, I’m wondering how we can juice it up a little? How about: Just One Typo Can Rob You of Credibility and Cash You’ve just gone from “reasonable” to “irresistible” with a provocative headline that resonates emotionally with the visitor. #2 — Add more oomph to the tagline. Again, your tag is very clear on the most basic of benefits: Cleaner, Smarter, Better Documents That’s a good start, but then I’m thinking … why and for what? A great exercise for headlines and taglines is to take your basic feature or surface benefit and “Why? Because!”or “So what?” your way through it until the core emotional truth is revealed. Try working these words (or their variants) into your tagline: polished presentation reflection #3 — Invite your visitors to take your video tour from the get-go. You already have a nice little video, yet you’ve basically hidden it from view. Slap it on your homepage and do a voice-over track. I found watching the material without a guiding voice unnerving. Your voice-over would allow you to expand on the action in the video and highlight those areas of greater interest. Don’t hide the good stuff. Warm it up and share it. #4 — Be upfront about who this product is and isn’t for. The only place I see “MS Word for Windows” is in teeny type under your box illustration. I’d give this more push so Mac users can grunt and grumble under their collective breath and move quickly elsewhere. #5 — Keep sprinkling the goodies that keep visitors thinking “This is for me!” Highlight the product’s ability to proof both British and American English. This capability strikes me as huge benefit for writers/editors working internationally. You also have a strong guarantee. Get it on a homepage badge and show it off. And you make customized versions — another wow, especially for those working in big organizations. #6 — Rework your navigation for greater clarity. You’ve hidden a lot of the product goodies in secondary position in terms of your primary navigation. I suggest the following revisions: Primary navigation HOME Features Success Stories (Testimonials & Case Studies) Reviews Resources Download & Pricing Contact Us Secondary navigation: About Us — FAQ & Tutorials — Forum — Blog — Support #7 — Build your traffic organically with smarter SEO. This is your current title tag for search: Intelligent Editing — Cleaner, Smarter, Better Documents A tagline, though, isn’t necessarily a good meta title — and it’s the title tag plus the content that Google sizes up and determines your topic and site relevancy. So let’s adjust and get some primary keyword phrases in the front of the title like this: Proofreading & Editing Software for MS Word Documents :: Intelligent Editing I didn’t do the research to determine if these are indeed the best keyword phrases , but you get the idea. Frontload the terms that your prospects are using to find you … and add the product name, too. #8 — Build your mailing list with a newsletter and a blog. Since your email campaigns have been pretty effective for you, that means you need to add more names to your list so you can continue doing — and expanding on–– what works for you. Add a newsletter sign-up and offer one or more of your current resources as a bonus for subscribing. Add a blog, too. It doesn’t have to be fancy or involved. See tumblr.com or preposterous.com for some easy-to- implement ideas. #9 – Connect with your prospects with social media. Build your authority in this niche space on this niche topic via Twitter, Facebook and LinkedIn. If there are writer/editor specific social media venues, make sure you have a presence there, too. Social media is a long-term strategy to building credibility and a fan base that trusts you and ultimately your products for purchase #10 — Tweak your homepage with one big Call to Action. Click image for larger view I’ve tweaked your current homepage to reflect and illustrate the suggestions I’ve made here. (I know you didn’t want me to, but honest, I just couldn’t help myself. ) You could easily flip the placement of the video and headline/bullet/call-to-action sections. (Mea culpa for the incomplete sentences, dangling participles, and other little idiosyncrasies that make editors weep and gnash their teeth. All I can say in my own defense is this: “I’m a copywriter.”) My thanks to Daniel Heuman for his patience and support of Heifer International. Look for my next makeover in approximately 4 weeks. About the Author: Roberta Rosenberg is The Copywriting Maven at MGP Direct, Inc . Find her @CopywriterMaven on Twitter. If you’re interested in a private page makeover, site audit, or other services, please email Roberta directly .

3c3b757d57button.gif Landing Page Makeover Clinic #28: IntelligentEditing.com

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Landing Page Makeover Clinic #28: IntelligentEditing.com

The Writer Runs This Show

We have the technology. We have the business skills. We have virtual ink by the barrel . The writer runs this show. We’re the ones who command the attention. We’re the ones who create the engagement. We’re the ones who influence what people think and do. The writer runs this show. We won’t toil in obscurity waiting for a green-light . We won’t submit to “creativity” by committee. We won’t accept meager pay while others cash in our copyright. The writer runs this show. If you won’t read until your eyes blur. If you won’t write more to write well . If you won’t invest the blood, sweat, and tears . . . Then you’ll have to work with real writers. And pay those writers exceptionally well. If they have the time, that is. Because the writer runs this show. About the Author : Brian Clark is founder of Copyblogger and co-founder of Thesis , Scribe , Premise , Third Tribe , Lateral Action and Teaching Sells .

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The Writer Runs This Show

Johnny’s Copyblogger Wrap-Up: Week of May 31, 2010

Last week , Brian threatened to replace me as the writer of the Copyblogger Weekly Wrap-Up. All because I left for vacation without writing up the second post from last Friday, and chose instead to lay on the beach ogling bikini girls. The ensuing confrontation on Monday was quite heated. “Yeah, I ditched … what are you going to do about it?” “I MADE you and I can BREAK you,” Brian responded, frothing angrily. “It’s JOHNNY’S wrap-up,” I yelled back. “That name has mindshare, baby. You can’t fire me now because then there will be no JOHNNY. Check and mate!” Unfortunately, he outfoxed me and I will retire after writing this intro. I hope you enjoy the remainder of this Wrap-Up, which has been written by the former guitarist for The Smiths, Johnny Marr . Here’s what happened this week on Copyblogger: Tuesday: How to Dominate Your Niche Without Apology This rollicking post was written by one Nathan Hangen, who explains why apology is bollocks when you’re trying to do your internet bloggery thing. Why stop in advance of trying to make a point to tell your readers, “Right-o, this is just my own opinion, and I’m not trying to convince you that it’s totally on the mark – you can just take it as being my own thoughts on the matter.” That’s rubbish, and much too British for most of you. If you want to dominate your niche, you say what you have to say as if it’s fact, and you don’t pussy-foot about it. Consider that Morrissey wanted us to play “Lifeguard Sleeping, Girl Drowning” and that several of us said, “Steven, honestly … what’s with you saying, ‘Hooray’ repeatedly while the girl is going under?” Do you think he knuckled under and said, “It’s my opinion that this lifeguard is lazy and might do such a thing?” No. He said, “Shut up and play, Johnny … I have a hair appointment.” Read the full post here . Wednesday: 8 Reasons Rich People Hate Their Lives I have to say that I didn’t initially agree with the title of this post. Smiths money has me richer than the queen, and now I’m in Modest Mouse and they pay okay too, and I don’t hate my life nearly as much as I hated playing “Vicar in a Tutu,” which, when you think about it, very few rich people are required to do. Yet, some bird named Sonia wrote a whole report on the topic, and I see where she’s going with it. There are successful people like me who love their lives, and people like Morrissey who seem miserable with everything including success. So what makes the difference? You should read her report to find out. (Honestly, Morrissey was a downer even in the best of times, and I’m pretty sure his lawn cuts itself because it’s so emo. So I’d wager that one of the 8 reasons rich people hate their lives is “because they’re Morrissey” — that depressive wank.) Read the full post here . Wednesday part 2: Scribe: New Versions & Better Features I can’t wait to get my proper new website and use Scribe on it. Then when people use Google to find out “ who wrote the greatest Smiths song ever ,” they’ll know it was me, not that miserable fop Morrissey. In fact, let me ring up my web designer this instant. “Hullo? See here chap, is my website live yet?” “You’ve said that before … that joke isn’t funny anymore. I bloody well need an answer!” “Look here – when you say it’s gonna happen now , well when exactly do you mean?” click Bloody web designers. Read the full post here . Thursday: 10 Surefire Ways to Land More Customers This post by David Brim explains how to treat your customers as if they were fish, even if they aren’t fish. If you want them to bite on your offers, you have to “bait the hook properly.” If you want better odds of landing customers, you should “go where the fish are.” If you want to get more business out of existing clients, you “roll them in beer batter and deep fry them.” And if you’re working an upsell, you “serve them with chips and a pint.” So if you want to land more customers, read this post. You could even do it while eating those fish and chips. Just don’t go crazy with the vinegar on the chips, because then you’ll stink and your customers will just say, “Bugger off; You Reek-A!!” Read the full post here . Friday: How to Build a Successful Business with a Small Audience It’s a shame that Truant got sacked because I understand he has some sort of fixation with gnomes, and this post about “small audiences” was cheekily topped with a photo of lawn gnomes. (Lawn gnomes are diminutive, hence a brilliant play on the synonym “small.” Get it? Jolly good fun!) The post itself by Jonathan Mead (who I understand is not diminutive) is about creating a profitable business without having scads of subscribers and readers. Essentially (and Jonathan explains how this is done) you do this by making that small audience very loyal. Which makes sense, really, because though The Smiths weren’t as massively successful as say, the Rolling Stones, our fans would hop into wood chippers on our command. Even the ones who weren’t suicidal already, and I’d guess that was at least 25 percent of them. Read the full post here . About the Author: Johnny Marr is the critically-acclaimed former guitarist for The Smiths , a current member of Modest Mouse , and the composer of “How Soon is Now?,” the greatest Smiths song ever written.

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Johnny’s Copyblogger Wrap-Up: Week of May 31, 2010

Are You Burning Your Most Important Writing Client?

If you are a writer , congratulations! You have magic to be envied. You possess the rare skill of being able to make something from nothing. You can change thinking, create emotions, paint pictures in your readers’s minds. You can manufacture money from thin air. Just by moving your fingers across the keyboard. Through the alchemy of writing, you can take what makes you unique and turn it into consistent revenue. Write with a plan and you can turn your thoughts into an asset that keeps paying you over and over and over again. Yet many writers make the same mistake . . . over and over again. Instead of building for their future, they keep running around in circles. Chasing deadlines, spiraling toward burnout. Sure, they are writing each day and working to get a long list of appreciative clients. But too many writers ignore their most important client. If you are writer, your most important client is you If you are writer, your most important assets are the words that you create. You create great content — blog posts, email newsletters, special reports, landing and web pages, scripts for viral video — for your clients. You know that words on the page (or screen) are crucial to building a business. And you know that strong writing is one of the most effective ways to create a valuable product. If you are writer, you owe it to yourself to deliver your best work to your best client, building up your business’s most valuable asset. Day after day after day. Whether you are building your business with your content , creating an information product to teach others and help them to grow, or writing the next literary masterpiece , you have the opportunity to build a future without limits. You have an obligation to your most important client It is not enough to stockpile ideas for your own blog or email list, or promise yourself that you’ll get to it later. Chances are, later will knock on your door at the same time as Publisher’s Clearing House. Don’t be the chef who gets crummy takeout on his way home, or the plumber with a steady drip in her kitchen sink. Be the writer who writes. Not just for others, but for yourself. Each day pulling your dreams taut, one sentence at a time. It’s easy to get off track Like the mythical Monday that keeps you from sticking to your diet, flimsy excuses are always in reach. And like dieting, it is seeing the results that can keep you on track. The steady accumulation of words over time is a remarkable thing. A large project can feel daunting, but the most important thing you could ever do is to simply get started. The first 500 words are seeds. Every syllable after that is fertilizer, sun, and water. Whether you write 250 or 2,500 words per day, be consistent. Watch them grow. Soon enough you will have a thriving business, a solid product, or perhaps even a bestselling book. No one’s going to make you do it You probably started writing so that you could be your own boss. I know I did. Don’t get me wrong, writing for others is a wonderful way to make a living and I’ve never had more fun in my life. But I also understand that there’s a magic to being a writer which goes beyond the page; a magic that stretches right into forever. Long after the waves of time have rinsed my footprints to memory, my words will be read, shared and remembered. You are a writer as well. So book some time today with your most important client, and make that client’s dreams come true. Sean Platt writes direct response copy , as well as helping authors write, publish and promote their book. Follow him on Twitter .

burning dollar Are You Burning Your Most Important Writing Client?

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Are You Burning Your Most Important Writing Client?